Bokz Privacy Policy

Introduction

Welcome to Bokz ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (the "App") and related services (collectively, the "Services").

By using our Services, you confirm that you are 18 years of age or older and agree to the collection, use, and disclosure of your information as described in this policy. If you are under 18, you may not use our Services.

If you have any questions about this Privacy Policy, please contact us at contactmail@bokzlive.com.

Information We Collect

1. Account Information

When you create an account, we collect information such as your email address, username, and password (stored in encrypted form). You may also choose to provide additional profile information.

2. Usage Information

We collect information about how you use our Services, including your interaction with content, features accessed, time spent on the App, and device information (such as device type, operating system, and unique device identifiers).

3. User-Generated Content (UGC)

When you post, upload, or otherwise share content through our Services (including comments, reviews, and other materials), we collect and store that content ("UGC").

4. Payment and Purchase Information

When you make in-app purchases, we collect information related to your transactions, such as purchase amounts, types of items purchased, and timestamps. We do not directly collect or store full credit card information, as all payments are processed through Apple's App Store payment system.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your device settings.

How We Use Your Information

To provide, maintain, and improve our Services
To create and manage your account
To process and fulfill in-app purchases
To personalize your experience and recommend content
To communicate with you about updates, offers, and service-related notices
To monitor and enforce our policies, including our UGC guidelines
To protect the security and integrity of our Services
To comply with legal obligations

In-App Purchases

Bokz offers in-app purchases ("IAPs") that allow you to access premium features, content, or services. All in-app purchases are processed through the Apple App Store and are subject to Apple's Terms of Service.

Types of In-App Purchases

Our App may offer the following types of in-app purchases:

One-time purchases for premium content or features
Recurring subscription plans for ongoing access to premium services
Virtual items or currency that can be used within the App

Billing and Refunds

All payments for in-app purchases are processed by Apple. By making a purchase, you agree to Apple's payment terms and conditions. Billing information is managed through your Apple ID account.

Refund requests for in-app purchases are handled by Apple in accordance with their refund policy. To request a refund, please contact Apple Support directly through the App Store or iTunes.

Subscription Management

If you purchase a subscription, it will automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. You can manage your subscriptions and turn off auto-renewal by going to your Apple ID account settings.

Purchase Information

We collect and store information about your in-app purchases for the purpose of providing access to purchased content, maintaining your subscription status, and improving our services. This information may include purchase dates, item details, and transaction status. We do not store your full payment card details, as these are securely managed by Apple.

User-Generated Content (UGC) Policy

Bokz maintains a strict zero-tolerance policy for inappropriate UGC. We are committed to providing a safe, respectful, and inclusive environment for all users.

The following types of content are strictly prohibited and will not be tolerated on our platform:

Pornographic and sexual content: Any material containing nudity, sexual acts, or sexually explicit imagery or descriptions
Violent or disturbing content: Imagery or descriptions of violence, self-harm, torture, or other content likely to cause significant distress
Discriminatory or hateful content: Material that promotes or incites discrimination, prejudice, or violence based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
Gambling-related content: Any promotion of or information about illegal gambling, betting, or gaming activities
Drug-related content: Material depicting, promoting, or providing instructions for the use of illegal drugs or controlled substances
Political propaganda: Content aimed at inciting division, violence, or harm through political messaging or extremism
Offensive language and harassment: Extremely vulgar language, personal attacks, bullying, or content that demeans, humiliates, or threatens others
Content violating moral and ethical standards: Any material that is generally regarded as offensive or contrary to widely accepted moral principles

We explicitly prohibit any form of user harassment, including辱骂 (insults), personal attacks, or targeted abuse. Such behavior will result in immediate account action.

By submitting UGC, you confirm that your content complies with this policy and that you have all necessary rights to share the content.

Reporting Inappropriate Content

We rely on our community to help maintain a safe environment. If you encounter any content that violates our UGC policy or this Privacy Policy, please report it immediately using one of the following methods:

In-App Reporting

1. Locate the content you wish to report

2. Tap the three-dot menu icon in the top-right corner of the content

3. Select "Report" from the dropdown menu

4. Choose the most appropriate reason for your report and provide additional details if necessary

Email Reporting

Send an email to contactmail@bokzlive.com with the following information:

Direct link or screenshot of the content
Username of the content creator
Specific reason for reporting (referencing our UGC policy)
Any additional context that may assist in our review

Our moderation team reviews all reports within 24-48 hours. We take every report seriously and will take appropriate action based on the severity of the violation.

Enforcement Actions

When we determine that content or user behavior violates our policies, we may take one or more of the following actions:

Remove or restrict access to the violating content
Issue a warning to the user
Temporarily suspend the user's ability to post UGC
Temporarily ban the user from the Services
Permanently ban the user from the Services
Report illegal activity to appropriate law enforcement authorities

Repeat offenders will face escalating consequences, up to and including permanent account termination without warning. We reserve the right to take any action we deem necessary to protect our community and enforce our policies.

GDPR Compliance (European Union)

For users located in the European Union, Bokz complies with the General Data Protection Regulation (GDPR). This includes the following rights:

Your Data Rights Under GDPR

Right to Access: You may request a copy of the personal data we hold about you
Right to Rectification: You may request correction of inaccurate data
Right to Erasure: You may request deletion of your personal data under certain circumstances
Right to Restriction of Processing: You may request limitation of how we process your data
Right to Data Portability: You may request your data in a structured, machine-readable format
Right to Object: You may object to certain types of data processing

To exercise these rights, please contact us at contactmail@bokzlive.com with "GDPR Request" in the subject line. We will respond to your request within one month.

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our Services (under strict confidentiality agreements)
With Apple for processing and fulfilling in-app purchases
To comply with legal obligations, such as responding to court orders or government requests
To protect our rights, property, or safety, or the rights, property, or safety of others
In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
With your consent or at your direction

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and notify you through the App or via email. We encourage you to review this policy periodically. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.